FrontDeskAnswers is an AI phone receptionist for local businesses. Business owners (and staff they designate) can choose to get a text message about their business's call activity — a summary after each answered call, an alert when a caller needs a callback, and occasional notices about their FrontDeskAnswers account. These texts go only to the owners and staff who sign up below. We do not text the callers who phone your business, and we never send marketing messages.
How owners opt in
- During onboarding, after your business signs up for FrontDeskAnswers, you (or a staff member you designate) open this page: www.frontdeskanswers.com/sms-consent.
- You enter your name, your business name, and the mobile number that should receive notifications.
- You check the consent box (it is unchecked by default) and submit the form. This SMS consent is separate from your service agreement and is optional — consent is not a condition of purchase, and owners who don't opt in can get call summaries by email instead.
- You can opt out at any time by replying STOP to any message. Reply HELP for help.
Sample messages
FrontDeskAnswers: New call for [Business] from [Caller Name] [Phone] at [Time] — wants [Summary]. Callback needed: [Yes/No]. Reply STOP to opt out.
FrontDeskAnswers: Callback alert for [Business] — [Caller Name] [Phone] asked for a call back about [Request]. Please return the call when you can. Reply STOP to opt out.
Program details
- Program name: FrontDeskAnswers Notifications
- Recipients: business owners and authorized staff of FrontDeskAnswers clients who opt in on this page
- Content: call summaries, callback alerts, and account/service notices
- Message frequency varies based on your business's call volume
- Msg & data rates may apply
- Reply STOP to opt out at any time; reply HELP for help
- Support: hello@frontdeskanswers.com · (510) 378-8864
- Carriers are not liable for delayed or undelivered messages
- Your mobile number and SMS consent are never shared or sold to third parties or affiliates for marketing or promotional purposes — see our Privacy Policy